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Freshdesk Solution Article Connector

Freshdesk Solution Article Connector

Easily pull your Freshdesk solution articles into Yext

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Freshdesk Solution Article Connector

Easily pull your Freshdesk solution articles into Yext

Content Capture
Freshdesk, the online customer engagement solution from Freshworks, lets you streamline your company's customer support using the customer service software and helps you to efficiently manage your customers as you scale. Freshdesk makes customer service effortless with intuitive ticketing, advanced automations, seamless self-service, and much more — all at an affordable cost.

The Freshdesk data connector allows you to pull all of your knowledge base posts into the Yext platform. You can use these articles to populate your support, workplace, or developer Answers experiences, in addition to other Yext products.
Installation Instructions
1. Visit the App Directory in the Yext Platform and click on “Freshdesk Solution Article Data Connector”
2. Click “Next”
3. Authenticate the data connector by providing your Freshdesk Domain Name and API key. You can find your unique API key on the “Profile Settings” page of your Freshdesk account.

See how Yext can help you deliver Official Answers wherever people search so you can grow your business.