ServiceNow (NYSE: NOW) is making the world of work better for people. Its cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise.
The ServiceNow app solves two crucial use cases. First, it allows you to quickly add a world-class search experience to your help center, seamlessly integrated with the ServiceNow suite. This means it’s easier than ever for your customers to find direct answers to their questions, using Yext’s Extractive QA algorithm that searches unstructured data - such as your ServiceNow help articles. Second, it makes it easy to stand up an Agent Desktop Search, so that your internal agents can use Yext AI Search to answer questions from external users.
Installation Instructions To learn more about how to enable this integration, please see our detailed guide at https://hitchhikers.yext.com/guides/integrating-servicenow/.
See how Yext can help you deliver Official Answers wherever people search so you can grow your business.